Bug Reporting: Integrating with Jira
Updated over a week ago

BetaTesting has an integration with Jira to make it easy to manage bugs reported on BetaTesting within your Jira system.

All bugs can be pushed to Jira automatically or triaged on BetaTesting and manually moved to Jira.

Setting up Jira Integration

1. Open a test, and then visit the Settings tab. Click “Setup JIRA Integration” within the Integrations section.

2. Provide Jira credentials

3. Choose the correct Jira project, assignee, and issue type.

4. Map BetaTesting Status and Priority fields to the correct values in your Jira setup:

5. Set and default values that will be sent with each bug report. The fields available may be different for your Jira setup.

6. Click the button to send a test bug report to your Jira system:

7. When your project is live, you’ll be able to select which bugs you’d like to send to Jira. Speak to your BetaTesting team if you’d like to have all bugs automatically sent to Jira. The integration is 1-way, so you can feel free to make any changes / comments /etc directly in your Jira system without affecting BetaTesting bug reporting.

Benefits of Connecting to Jira

  1. Once the bug is reported, it can be pushed to Jira for further tracking and management. The bug report is typically converted into a bug or an issue in Jira, with relevant details such as the bug title, description, priority, assignee, and other relevant information. The bug is then logged as a ticket or an issue in Jira, where it can be tracked, assigned, prioritized, and managed by the development team.

  2. Jira workflow: Jira typically provides a customizable workflow that allows teams to define the different stages or statuses that an issue can go through, such as "Open," "In Progress," "Resolved," or "Closed." The bug or issue is then moved through the workflow as it progresses from being reported to being addressed, resolved, and closed.

  3. Collaboration and communication: Jira provides features for collaboration and communication among team members. Team members can add comments, attach files, and discuss the bug or issue within the Jira ticket, facilitating communication and coordination among team members during the bug fixing process.

  4. Bug resolution: Once the development team identifies a fix for the bug, they can update the Jira ticket with the resolution details, such as the code changes made or the workaround applied. The status of the bug is then updated in Jira to reflect the progress of the resolution.

  5. Reporting and tracking: Jira provides various reporting and tracking features that allow teams to generate reports, track progress, and analyze trends related to bugs and issues. This helps in monitoring the overall status and performance of bug resolution efforts.

💡Want to learn more? Book a call/demo with our team or get in touch through our contact form.

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