# BetaTesting Answers & Support

> Get answers to your questions:

## Recruiting Testers: Find the Right Audience

- [How Tester Recruiting Works](https://help.betatesting.com/en/articles/8070062-how-tester-recruiting-works.md): Recruit testers from our 400,000+ community, re-invite existing testers, or invite to your landing page or via email.
- [Recruit participants with 100's of targeting criteria](https://help.betatesting.com/en/articles/3887525-recruit-participants-with-100-s-of-targeting-criteria.md): Find the right audience for your test with our simple targeting tools.
- [Retargeting Past Testers from Your Community](https://help.betatesting.com/en/articles/7234677-retargeting-past-testers-from-your-community.md)
- [Using Tags: Best Practices](https://help.betatesting.com/en/articles/7269301-using-tags-best-practices.md)
- [Screening Surveys: Screening Participants for Beta Testing & User Research](https://help.betatesting.com/en/articles/3915663-screening-surveys-screening-participants-for-beta-testing-user-research.md): Screening survey best practices
- [What percentage of testers will complete my test?](https://help.betatesting.com/en/articles/3915640-what-percentage-of-testers-will-complete-my-test.md): Learn how many testers you can expect will complete your test.
- [How many testers can I get for my tests?](https://help.betatesting.com/en/articles/1880190-how-many-testers-can-i-get-for-my-tests.md)
- [Can we have the users sign NDAs?](https://help.betatesting.com/en/articles/1880650-can-we-have-the-users-sign-ndas.md)
- [Can we invite our own testers?](https://help.betatesting.com/en/articles/1881264-can-we-invite-our-own-testers.md)
- [Beta testing to ensure you pass your Google Play app review](https://help.betatesting.com/en/articles/9067960-beta-testing-to-ensure-you-pass-your-google-play-app-review.md): Learn how to meet Google Play requirements for app testing before you submit your app.
- [Whitelisting Users for Closed Beta Testing](https://help.betatesting.com/en/articles/10297393-whitelisting-users-for-closed-beta-testing.md): This article explains how to set up tests that require whitelisting users
- [What counts as Very Niche Targeting and costs 2X?](https://help.betatesting.com/en/articles/12402947-what-counts-as-very-niche-targeting-and-costs-2x.md): Target audiences with \< 1,500 people, or tests targeting business professionals count as "Niche targeting" and cost 2X

## Test Types

- [Test Types: Single Session Test](https://help.betatesting.com/en/articles/8430128-test-types-single-session-test.md): Testers use your product for one-sitting \(5-60 minutes\), and provide feedback through a survey, along with bug/issue reports.
- [Test Types: Usability Videos](https://help.betatesting.com/en/articles/8106840-test-types-usability-videos.md): Gather feedback on video and easily understand key insights using our powerful AI video analysis for usability videos.
- [Test Types: Multi-Session \(Longitudinal, Beta Testing, Journal studies\)](https://help.betatesting.com/en/articles/8070089-test-types-multi-session-longitudinal-beta-testing-journal-studies.md): For beta tests, longitudinal tests, diary studies. Send multiple tasks and surveys and collect feedback over the course of days or weeks.
- [Test Types: Bug Hunt](https://help.betatesting.com/en/articles/8106838-test-types-bug-hunt.md): Users explore your product and submit quality bug reports. Useful for Functional Testing & Exploratory Bug Testing.
- [Test Types: Market Research Survey](https://help.betatesting.com/en/articles/8117640-test-types-market-research-survey.md): Design a Research Survey to understand your users
- [Test Types: Moderated User Interview](https://help.betatesting.com/en/articles/1872341-test-types-moderated-user-interview.md): Provide your calendar link, and schedule calls to conduct a remote interview with your team via Zoom or your chosen platform.

## Incentives and Tester Rewards

- [End of Test Process \(marking testers incomplete, review period, bonuses\)](https://help.betatesting.com/en/articles/7827691-end-of-test-process-marking-testers-incomplete-review-period-bonuses.md): Marking testers incomplete, review period, providing bonuses
- [How do you decide who completes a test?](https://help.betatesting.com/en/articles/8125168-how-do-you-decide-who-completes-a-test.md)
- [How can you validate that a tester completed your test?](https://help.betatesting.com/en/articles/8410271-how-can-you-validate-that-a-tester-completed-your-test.md)

## For Our Tester Community

- [How to Record Your Screen and Audio \(iOS, Android, Windows, and Mac\)](https://help.betatesting.com/en/articles/7852606-how-to-record-your-screen-and-audio-ios-android-windows-and-mac.md)
- [Resolving login issues](https://help.betatesting.com/en/articles/6732526-resolving-login-issues.md): How to resolve issues logging into BetaTesting
- [How to record your screen & audio on an iPhone or iPad for a Usability Video](https://help.betatesting.com/en/articles/9774643-how-to-record-your-screen-audio-on-an-iphone-or-ipad-for-a-usability-video.md): Using the iOS Screen Recording tool
- [How do I get more test invites?](https://help.betatesting.com/en/articles/1907190-how-do-i-get-more-test-invites.md): Learn how to receive more tests on BetaTesting
- [How we Measure Quality Tester Participation & Tips for Success](https://help.betatesting.com/en/articles/1907214-how-we-measure-quality-tester-participation-tips-for-success.md): How are tester feedback ratings determined, and what do they mean?
- [What should I do if I run into a technical issue?](https://help.betatesting.com/en/articles/1907208-what-should-i-do-if-i-run-into-a-technical-issue.md)
- [How can I opt-out of a test?](https://help.betatesting.com/en/articles/1907211-how-can-i-opt-out-of-a-test.md)
- [What happens if I miss a deadline for a specific survey?](https://help.betatesting.com/en/articles/1907205-what-happens-if-i-miss-a-deadline-for-a-specific-survey.md)
- [How do I delete my account?](https://help.betatesting.com/en/articles/6732324-how-do-i-delete-my-account.md): Delete your BetaTesting account.
- [What is a screening survey?](https://help.betatesting.com/en/articles/1907193-what-is-a-screening-survey.md)
- [How do you apply for a beta test?](https://help.betatesting.com/en/articles/1907191-how-do-you-apply-for-a-beta-test.md)
- [BetaTesting ID Verifications for Testers](https://help.betatesting.com/en/articles/10672108-betatesting-id-verifications-for-testers.md): Third party Onfido provides ID verification services for the BetaTesting platform
- [Policy on the use of VPNs & Anonymous IPs](https://help.betatesting.com/en/articles/10723991-policy-on-the-use-of-vpns-anonymous-ips.md): BetaTesting does not allow the use of VPNs.
- [Submitting a high quality bug report:](https://help.betatesting.com/en/articles/5297861-submitting-a-high-quality-bug-report.md)
- [What bugs should I look for?](https://help.betatesting.com/en/articles/1907240-what-bugs-should-i-look-for.md)
- [How do I submit a bug report on BetaTesting?](https://help.betatesting.com/en/articles/1907220-how-do-i-submit-a-bug-report-on-betatesting.md)
- [What information should I include within a bug report?](https://help.betatesting.com/en/articles/1907226-what-information-should-i-include-within-a-bug-report.md)
- [BetaTesting Responsible Vulnerability Disclosure Program](https://help.betatesting.com/en/articles/9458394-betatesting-responsible-vulnerability-disclosure-program.md): Learn about participating in the Responsible Vulnerability Disclosure as an ethical hacker
- [There was a problem when transferring my payment to PayPal. How can I fix this?](https://help.betatesting.com/en/articles/1907178-there-was-a-problem-when-transferring-my-payment-to-paypal-how-can-i-fix-this.md)
- [How do I follow-up on an outstanding payment?](https://help.betatesting.com/en/articles/1907166-how-do-i-follow-up-on-an-outstanding-payment.md)
- [What are the payment methods for testers?](https://help.betatesting.com/en/articles/1907155-what-are-the-payment-methods-for-testers.md)
- [What is the reward payment for each project?](https://help.betatesting.com/en/articles/1907164-what-is-the-reward-payment-for-each-project.md)
- [When do I get paid?](https://help.betatesting.com/en/articles/1907150-when-do-i-get-paid.md)
- [Redeeming Rewards with Tremendous](https://help.betatesting.com/en/articles/10602302-redeeming-rewards-with-tremendous.md): Getting testing rewards via gift cards, prepaid cards, PayPal, ACH, Venmo, and more.

## About BetaTesting

- [How does BetaTesting work?](https://help.betatesting.com/en/articles/6011098-how-does-betatesting-work.md): We describe how it works: \(1\) Recruit testers \(2\) Manage your test and aggregate feedback \(3\) Get insights
- [What makes BetaTesting unique?](https://help.betatesting.com/en/articles/6011067-what-makes-betatesting-unique.md): Learn about our core values and how we help you create better products
- [How do you guarantee quality engagement?](https://help.betatesting.com/en/articles/1886105-how-do-you-guarantee-quality-engagement.md)
- [Does BetaTesting test physical products?](https://help.betatesting.com/en/articles/1893983-does-betatesting-test-physical-products.md)
- [Can we use to BetaTesting to acquire users?](https://help.betatesting.com/en/articles/1893971-can-we-use-to-betatesting-to-acquire-users.md)
- [Who are the testers and where do you find them?](https://help.betatesting.com/en/articles/1881234-who-are-the-testers-and-where-do-you-find-them.md)
- [Can I target specific professional or industry-based roles?](https://help.betatesting.com/en/articles/1880519-can-i-target-specific-professional-or-industry-based-roles.md)
- [How long can I expect testers to engage with my product?](https://help.betatesting.com/en/articles/1885718-how-long-can-i-expect-testers-to-engage-with-my-product.md)
- [BetaTesting Integrations & Customizations](https://help.betatesting.com/en/articles/9032038-betatesting-integrations-customizations.md): Push issues to your favorite tool \(e.g. Jira, Asana\), SSO integration, and more
- [Platform Status Page - Stay on Top of Maintenance or Issues](https://help.betatesting.com/en/articles/9422104-platform-status-page-stay-on-top-of-maintenance-or-issues.md): Follow the BetaTesting status page to get notified of any issues, planned maintenance, or outages that may affect you or your company.
- [Get 5 Free Credits Offer \(Qualifying Requirements\)](https://help.betatesting.com/en/articles/12015070-get-5-free-credits-offer-qualifying-requirements.md): Run a small trial test for free on BetaTesting

## Terms and Conditions

- [Cookie Policy](https://help.betatesting.com/en/articles/1925905-cookie-policy.md): Latest Cookie Policy
- [BetaTesting Privacy Policy](https://help.betatesting.com/en/articles/1945090-betatesting-privacy-policy.md): Latest BetaTesting Privacy Policy
- [BetaTesting GDPR Overview](https://help.betatesting.com/en/articles/1925764-betatesting-gdpr-overview.md): Learn about the GDPR regulation and BetaTesting's commitment to data protection and GDPR compliance.
- [Customer Service Agreement](https://help.betatesting.com/en/articles/12478425-customer-service-agreement.md): Terms and Conditions for BetaTesting Customers
- [Data Processing Agreement](https://help.betatesting.com/en/articles/12478588-data-processing-agreement.md): Data Processing Addendum \(DPA\) incorporated within the customer Service Agreement
- [Participant Terms of Usage Agreement](https://help.betatesting.com/en/articles/15656279-participant-terms-of-usage-agreement.md): BetaTesting Tester Terms of Usage Agreement

## Enterprise Features

- [Importing Testers into Your Community](https://help.betatesting.com/en/articles/15608695-importing-testers-into-your-community.md): Bring your existing testers into your BetaTesting community in one step
- [Filtering with Custom Profile Fields](https://help.betatesting.com/en/articles/15965772-filtering-with-custom-profile-fields.md): Searching/filtering on Custom Profile Fields \(Enterprise Customers\)
- [Searching, Filtering, and Re-Engaing Your Community of Testers](https://help.betatesting.com/en/articles/15971154-searching-filtering-and-re-engaing-your-community-of-testers.md): How to search, filter, and re-invite past test participants.
- [Recruiting from Your Community](https://help.betatesting.com/en/articles/15971435-recruiting-from-your-community.md): How to target and recruit participants from your test community.