You get to see each participant’s screen and hear audio as they complete tasks and answer questions in a real world setting. Below are some examples of ideal use cases:
Fast Usability Feedback - Real usability feedback from real users in their own words can be added as part of your Pro or Managed test.
Onboarding Experience - Get feedback on first impressions and learn how users first experience your app
Net Promoter Score - Track NPS with new users as you continue to iterate on your app
Sanity Check - Test your new build in the real-world and ensure the major functions still work
Unbiased Opinions - Get unbiased opinions from users that have nothing at stake
Resolve Internal Disputes - Get clear answers and resolve internal disputes with actionable data